“How do I explain how to join the library?”
“How do I tell someone how the self-service machine works?”
“How do I say 'Semesterapparat' in English?”
Public libraries are places for people of all ages, backgrounds and nationalities. Academic libraries serve the needs of growing numbers of international students and researchers. Some of them may need help in English.
Since 2011 I have been offering one- or two-day workshops for library staff. The standard course is suitable for mixed-ability groups and covers typical vocabulary and situations encountered at the loans or reference desk. If you have other requirements, we can put together a workshop specific to your library.